1EricssonDocumenttitleChaptertitleericsson.com/consumerlab10HotConsumerTrends2030December2021AnEricssonConsumerLabInsightreportTheEveryspacePlazaMethodologyThisreportpresentsinsightsfromEricsson’slong-standingconsumertrendsprogram,nowinits11thyear.ThequantitativeresultsreferredtointhereportarebasedonanonlinesurveyofresidentsinDelhi,Dublin,Jakarta,Johannesburg,London,MexicoCity,Moscow,NewYork,SanFrancisco,SãoPaulo,Shanghai,Stockholm,SydneyandTokyo,whichwascarriedoutinOctoberandNovember2021.Thesampleconsistsofatleast500respondentsaged15–69fromeachcity(16,423respondentswerecontactedintotal,outofwhom7,115qualified),whoareeithercurrentlyregularusersofaugmen...