2021DeloitteholidayretailsurveyHolidayshopping:EstablishingthenextnormalOctober2021Copyright©2021DeloitteDevelopmentLLC.Allrightsreserved.2ContentsExecutivesummary3Keyfindings4Consumersentiment6Consumerbehavior14Supplychain22Inflation30Copyright©2021DeloitteDevelopmentLLC.Allrightsreserved.3ExecutivesummaryINTRODUCTIONFor36years,theannualholidaysurveyhashelpedgaugeconsumersentimentheadingintoretail’scrucialmonths.Thisyear,wewantedtogetamoreholisticviewofthechanginglandscapeandaddedanewretailexecutivesurveyof30retailbuyers,alongwithoursurveyofmorethan4,000consumers.Inaddition,anewholidaytravelsurveymayshedlightonhowpeopleplantosocializeawayfromhomethisy...
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