1GlobalConsumerInsuranceInsightsSurveyGlobalConsumerInsuranceInsights2GlobalConsumerInsuranceInsightsIntroduction...............................................3ExecutiveSummary.............................5AboutThisResearch............................8ConsumerPreferences......................9SwitchingInsurance............................16InsuranceInnovations........................22CallstoAction...........................................28Contents3GlobalConsumerInsuranceInsightsThisisanexcitingtimeforourindustry,wherethemostsuccessfulinsurancebusinessesareundoubtedlythosewhoactontheirabilitytolistentoconsumersandreactquickly.SoIknowthereismuchanticipa...
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