1TOPRETAILTRENDSIN2023Topretailtrendsin2023THOUGHTLEADERSHIPDECEMBER20222TOPRETAILTRENDSIN20234Economicoutlook6Understandingconsumers11Reachingconsumers14Keepingcustomers19Payingforpurchases23Shoppingin-storeandvirtual26ConclusionContents2TOPGLOBALRETAILTRENDSIN2023:HOWTHEECONOMYANDCONSUMERSARESHAPINGTHERETAILINDUSTRYPOST-PANDEMIC3TOPRETAILTRENDSIN2023Soonafterthepandemicmadeitswayaroundtheworldin2020,peoplestartedtalkingaboutthe“newnormal.”Threeyearslater,theworldisstillgrapplingwithhowtodefineapost-pandemiclife.Theglobalretailindustryhasbeendealingwithoneofthemostuncertainandevolvingmomentsinrecenthistory.Whilemanyofthe2023retailtrendsdetailedinthisre...
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