通过卓越的顾客体验驶上汽车零售行业快车道J.D.Power君迪售后服务与忠诚度事业部©2015J.D.PowerandAssociates,McGrawHillFinancial.AllRightsReserved.中国汽车市场进入销量微增长的新常态0.60.81.42.32.63.34.45.56.08.711.913.014.617.419.721.222.923.224.730%62%69%13%24%35%25%9%46%36%10%12%19%13%8%8%1%7%0%20%40%60%80%01020302000200120022003200420052006200720082009201020112012201320142015201620172018乘用车销量（百万台）乘用车销量增速乘用车总销量©2015J.D.PowerandAssociates,McGrawHillFinancial.AllRightsReserved.23%6%9%20%38%30%33%30%17%10%12%17%23%23%23%20%61%84%80%63%40%47%44%50%F2008F2009F2010F2011F2012F2013F2014F2015%回答人数盈利持平亏损中国汽车经销商面临着转型经销商...
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