1TheBankingExperienceReimagined2Tocompeteinadigitalworldatatimewhenglobaleventshaveacceleratedtheshiftincustomerexpectationsandhabits,banksmustfocusonpersonalandemotionalconnectionswithcustomerstostrengthentheirtrustandgrow.Bankingcustomersarere-examiningtheirrelationshipwithmoney,theirfinancialresilienceandtheirrelationshipswithinstitutionsafterayearinwhichglobaleventsmassivelyacceleratedchangeandshiftedcustomerexpectationsandhabits.Today,businesses,societyandindividualsneedbankstostepforwardasfullpartnersandalignpurposewithprofit.Thispresentsbankswithanopportunitytoemergefromaglobalcrisisasheroes,oratleastvaluedpartners—afarcryfromtheirpersonasduringth...
发表评论取消回复