Preparedfor2023VoiceofthePatientSurvey1keypointintelligence.comrevspringinc.com/healthcare2023VoiceofthePatientSurveyUnderstandinggaps,progressandopportunitiesinthepatientexperienceForewordbyScottMacKenzie,RevSpringCEO.............................................................2KeyHighlights.........................................................................................3Methodology......................................................................................3Demographics.....................................................................................3KeyTakeaway#1:CommunicationPreferencesMustBeUnderstoodandHonored.......................
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