THESTATEOFMARKETRESEARCHHowBusinessLeadersUseResearchtoIncreaseSales,RetainCustomers,andExpandMarkets.®2©2022HanoverResearchCORWP0622INTRODUCTIONAcrossthreeyearsofcurveballs,businessleadersfaceditall.Betweenlaborshortagesandsupplychaindelaystorapidshiftsincustomerpreferences,companieshadtoadaptandactfast.Intheaftermath,forward-thinkingcompaniesshiftedfromfirefightingmodetoexpansion,enteringnewmarkets,attractingnewcustomers,anddevelopingnewproducts.But,withaggressivegrowthcomesincreasedpressuretodeliverROIbymakingtherightexpansionplays.Withtheirdecisionsunderamicroscope,themostsuccessfulbusinessleadersthrivedbecausetheycouldmeasure(andexertcontrolover)th...
发表评论取消回复